Policy Statement

Photonic Science are leading manufacturers of high-performance digital cameras and detector systems covering the spectrum from X-ray, visible, Short Wave Infrared (SWIR) and neutron detection.

Photonic Science are committed to meeting customers’ expectations of quality, on time delivery, innovation, and product performance by following a clear strategy, setting and communicating goals, and measuring important business activities. We are committed to satisfying all applicable requirements of the business, and to continual improvement in all areas, including our Quality Management System. Operating a Quality Management System in accordance with the requirements of ISO 9001: 2015 allows Photonic Science to ensure we meet or exceed our customers’ expectations.

Our quality objectives are described below and are translated where possible into measurable key performance indicators:

• Growing our business through new product development and expansion into new markets.
• Ensuring that new product development is guided by a good understanding of customer and market requirements.
• Establishing partnerships with suppliers to ensure quality and value and understanding the risks in our supply chain.
• Improving processes and yields.
• Reducing waste.
• Delivering products on time and in full.
• Employing staff with the right skills and developing them to ensure the delivery of quality products which fulfill our customer requirements and achieve our business financial objectives.

The Quality Policy objectives are reviewed annually by the management and these policies are communicated internally and externally to all interested parties. Staff receive training and support to ensure that the Quality Management System is understood, implemented, and operated throughout the business.

Download Quality Policy PDF