Vacancies

Global Sales Manager

Job Title: Global Sales Manager

Department: Sales & Marketing

Reporting to: Managing Director

Responsible for: Account Management and Business Development

Introduction

PSEL is a fast-growing specialist imaging equipment manufacturer based in East Sussex. The company has 20 employees and is part of the Tibidabo Scientific Industries group of companies. There is an opening for an Global Sales Manager to help with the continuing growth of the company.

Background

The company develops and manufactures a wide range of camera products and x-ray instrumentation equipment. This a key role within the company with responsibility for co-ordinating our sales activities, including both domestic (direct) and international sales (via distributors) *.

Due to the international nature of the products and markets, some experience of export regulations is desirable but not essential as training will be provided.

The role provides a high degree of customer support and applicants must possess a dynamic and application driven approach to the sales process.

Co-ordination with other departments will be required.

*North American sales are delivered through our Tibidabo-USA subsidiary.

Dimensions

The Global Sales Manager is a full-time role, defined as minimum 37.5 hours per week and they are expected:
• Manage flow of sales information and produce reports regarding sales performance
• To contribute to the overall achievement of company objectives and KPI targets.
• To work more than 37.5 hours per week if needed
• To support customers and internal departments

Job Summary

The successful candidate will be involved in some or all of the following tasks:
• Provide quotations and specification to customers
• Liaise with technical departments to ensure technical details are correct and that the best information is made available to customers
• Respond in a timely and professional manner to customer and distributor enquiries
• Follow-up sales leads
• Manage export requirements and export license applications
• Work effectively with internal PSEL functions (Operations, QA, Finance and R&D etc)
• Contribute to the preparation of specific marketing materials as required
• Populate and utilise appropriate PSEL CRM systems
• The role may include other reasonable duties/tasks from time to time.

Key Results Areas

1. Operational Duties

• Ensure that PSEL products are promoted appropriately
• Ensure that customer requests are supported and answered in a timely manner
• Identify and contribute to the research of new markets, applications and sales avenues
• Identify gaps where new or existing products are applicable and useful
• Support the writing of technical product documentation and specification
• Promote and support products to ensure that PSEL customers receive a high quality of customer service
• Work effectively with other internal PSEL functions (Operations, QA, Finance and R&D etc) to ensure successful delivery of end user products

2. Human Resource

Leadership
• Promote and uphold company performance standards and ideology.
• Adhere to expected standards of behaviour and attitude in line with Company HR policies and procedures, particularly the Staff Code of Conduct, Promoting Dignity at Work and the Disciplinary Policy and Procedure.
• To attend team meetings, and to engage and communicate with staff for effective working relationships

Staff Training & Development
• Monitor performance standards & provide coaching as required.
• Identify external appropriate training opportunities and resources which will be beneficial to PSEL

Performance
• Ensure the following sales excellences.
• Right first time
• High productivity
• High efficiency
• High effectiveness

3. Health & Safety

Promote & maintain awareness and compliance of health and safety in accordance with best practice, company policies and procedures and legal requirements.

• Undertake work activities consistent with:
• Legislation
• Organisational Procedures
• Risk assessment and management

Ad hoc

To undertake any other tasks commensurate with the grading of the post, as required, ensuring all duties undertaken are done so in accordance with Photek Limited’s policies and procedures.

Key Interfaces

• Representing the Company to potential and existing customers to develop business opportunities and reputation.
• To regularly liaise with customers and other external parties to build effective business working relationships and customer service excellence.
• Communicating effectively with all personnel internal and external to Photek in adherence to the Dignity at Work Policy.
• Interface with all PSEL departments and staff

Person Specification

Essential

• Account/Sales Management Experience
• Use of office systems and administration including Microsoft Office/Publisher
• Distributor Channel Management & Development
• Some experience of Export control
• Understanding of CRM systems
• Read and interpret specification & technical documents
• Excellent verbal and written communication skills
• Data Analysis and presentation
• Strong IT skills and use of Microsoft Office
• Strong problem-solving skills
• Excellent personal organisation
• Dynamic, positive, enthusiastic and possess the ability to think laterally and act through reasoned decision making
• Ability to work productively, efficiently and effectively with initiative and drive under tight timescales and pressure whilst maintaining attention to detail and quality
• Willingness to learn, improve and adapt
• Team player

Desirable

• Educated to degree Level in a, Biosciences, Physics, Engineering or other relevant technical discipline
• A proven record as a team player who has the ability and confidence to work on own initiative and independently when needed.
• Understanding of imaging and applications

How to Apply

To apply for this position please email a copy of your CV and cover letter to...